000 11018cam a22020537i 4500
999 _c58890
001 w8hp6194tn311p0l
003 LIBRIS
005 20211203124456.0
008 210127s2021 sw |||||||||||000 0|swe|c
020 _a9789144130958
_qhäftad
035 _a(BOKR)9789144130958
040 _aBOKR
_bswe
_dLi
_ei
_erda
041 _aswe
082 0 4 _a658.812
_223/swe
084 _aQbla
_2kssb/8
100 1 _aHolmlid, Stefan,
_d1968-
_4aut
_0https://libris.kb.se/3gdw861710t2zdgq#it
245 1 0 _aTjänstedesign :
_bprinciper och praktiker /
_cStefan Holmlid, Katarina Wetter-Edman.
250 _aUpplaga 1
264 1 _aLund :
_bStudentlitteratur,
_c2021
264 3 _aPolen,
_c2021
300 _a247 sidor
_billustrationer
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
520 _aTjänstedesign principer och praktiker är den första boken på svenska om tjänstedesign. Tankarna som presenteras i boken är baserade på mer än 15 års internationellt ledande forskning och går bortom en gängse syn på tjänstedesign som kundupplevelse och tjänstemöte...
541 _5Li
650 7 _aMarknadsföring
_0https://id.kb.se/term/sao/Marknadsf%C3%B6ring
_2sao
650 7 _aMarknadsföring
_2prvt
650 0 _aMarketing
_0(DLC)sh 85081333
650 7 _aOrganisationsutveckling
_0https://id.kb.se/term/sao/Organisationsutveckling
_2sao
653 _aTjänstedesign
653 _aKundservice
653 _aKundorientering
653 _aTjänster
700 1 _aWetter Edman, Katarina,
_d1971-
_4aut
_0https://libris.kb.se/42gkqkpn1lxz76j#it
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900 1 s _6700
_d1971-
_uWetter Edman, Katarina,
_d1971-
942 _2z
_cBOOK